Frequently asked questions
Select any one of the categories below to find frequent questions answered:
Why do you say that a mattress has to be elastic and not hard or soft?
Why don’t you produce unified double-sized mattresses?
Won’t I feel a space between the two single mattresses?
Do your mattresses smell?
How often do I need to turn the mattress?
Why aren’t your mattresses equipped with handles?
Can I order a mattress of a different size than the standard ones?
Can I choose the fabric of the cover of the mattress?
What happens if the mattress gets wet?
Do I need the additional protective cover for the mattresses?
Why doesn’t the ATLAS mattress have horse hair?
What is the lifetime of a mattress?
Why are children’s mattresses harder?
Do your mattresses cause allergies?
Are your mattresses affected by parasites?
What is the ergo-base for?
Can I choose the fabric of the cover for the bed-mattress and the headboard?
What kinds of legs to you use for your bed-mattresses?
What is the lifetime of a bed-mattress?
Why doesn’t the bed-mattress have a zipper?
How can I check the condition of the materials of the bed-mattress?
What does the top-mattress offer more than the mattress?
Why doesn’t the top-mattress come in two parts like your mattresses?
Why don’t you incorporate the top-mattress into the mattress?
Can I purchase a bed-mattress without a top-mattress?
Can I only buy the top-mattress and use it on top of my existing mattress?
Why isn’t your wooden furniture available in more colours?
What are the headboards made of?
Why don’t you use springs?
Why doesn’t coco fibre pulverize?
Can I wash wool?
Can I wash (goose) down?
What exactly is natural rubber?
Why can’t I wash natural rubber?
What is the difference between natural rubber and latex?
Does natural rubber make holes?
Is natural rubber prone to parasites?
Why are there holes in the layers of natural rubber?
If a problem should occur with one of your products, how do you deal with it?